Frequently Asked Questions
Everything you need to know about your Kappa sportswear and orders.
How long does shipping take for Kappa performance gear?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for athletes who need their gear faster.
What is your return policy for teamwear and footwear?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure tags are attached and footwear shows no signs of outdoor use.
How do I find the right fit for Kappa jerseys?
Kappa apparel often features a 'Slim Fit' design common in European sportswear. We recommend checking our detailed Size Guide or sizing up if you prefer a looser fit.
Are your products covered by a quality guarantee?
Yes, all Kappa products are guaranteed against manufacturing defects for 6 months from the date of purchase. This excludes normal wear and tear from athletic activity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.